Terms of Service

These terms cover your use of 10xBacklink, a service run by Max (“we”, “us”). By signing up or paying for a plan, you agree to them. If you don’t agree, please don’t use the service.

1. What we do

We read requests for expert quotes that journalists post on third-party platforms, pick the ones that fit the business you describe to us, write a short answer, have a person on our team check it, and send it in your name. You can follow each pitch in your dashboard as it moves from pending (sent) to selected (a journalist picked it), submitted (the article is in progress) and published (the link is live).

We use AI tools to help draft answers. A person reads every answer before it is sent.

2. What we don’t promise

Journalists and publishers decide which answers they use, when articles publish, and whether they include a link. So we don’t guarantee any number of links, any outlet, any timeline, or any change in traffic or search rankings. Results usually take weeks, not days.

3. Your account

• You sign in with a Google account. You’re responsible for keeping access to it.
• You must be at least 18 and able to agree to these terms for yourself or the company you represent.
• One plan covers one campaign: one person quoted for one company. The information you give us must be true and up to date.

4. Permission to pitch in your name

By setting up a campaign, you:

• allow us to write and send answers to journalists and request platforms in your name, with your job title and company, from our own accounts and email address;
• confirm you’re the person named in the campaign, or have their permission, and that you may speak for the company;
• agree that we answer journalists’ follow-up questions for you, and ask you first when only you would know the answer.

We base answers only on what you tell us. We never invent numbers, customers or credentials for you. You can tell us anything we must never claim, and you can withdraw this permission at any time by cancelling or contacting us. We then stop sending new pitches. Pitches already sent can’t be recalled.

5. Third-party platforms and publishers

We work with request platforms such as Qwoted, Featured.com, Help a Reporter Out and Source of Sources. We’re not affiliated with or endorsed by them, and their own rules apply. If a platform’s rules change, we may stop using it. Articles and the links in them belong to their publishers, who may edit or remove them at any time.

6. Price and billing

The Growth plan costs $199 a month, unless we agreed a different price with you in writing. Payments are processed by Dodo Payments; we never see or store your card details. Your plan renews each month until you cancel. Any taxes are shown at checkout. If we change the price, we’ll tell you before your next billing period, and the new price applies only from then. If a payment fails, pitching pauses until it’s fixed.

7. Cancellation and refunds

• You can cancel anytime from the billing page in your dashboard.
• When you cancel, your plan stays active until the end of the current billing period. Then it ends and isn’t renewed.
• We don’t give refunds, including for partial months.
• If we decide we can’t serve you well, for example because there is nothing journalists could quote you on, we may cancel your plan and refund your payment.

8. Acceptable use

You may not use 10xBacklink to promote anything illegal, deceptive or harmful, to impersonate someone else, or to make claims you know to be false. We may refuse or stop a campaign that breaks this.

9. Your content

The information you give us stays yours. You let us use it to provide the service, including in the answers we send. You can reuse the answers we write for you.

10. Ending the service

You can stop using 10xBacklink at any time. We may suspend or close an account that breaks these terms. If we stop offering the service altogether, we’ll tell you in advance and won’t charge for any period after it ends.

11. Liability

We provide the service with reasonable care, but “as is”. As far as the law allows, we aren’t liable for indirect or consequential losses, or for what journalists, publishers or platforms do. Our total liability to you is limited to what you paid us in the three months before the claim. Nothing in these terms limits rights that the law says can’t be limited.

12. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters to customers, we’ll tell you by email before it applies.

13. Contact

Questions about these terms? See the Contact page.